RAVING FANS Tom Breazale Dear Dr. Flax and team: I guess this letter comes a little later than expected. After all, I have been a patient for more than a dozen years and I would guess that translates into about 30 visits for check-ups, cleanings, fillings and recently a complete restoration of my smile. In the 30 or so visits as your patient and customer I have been treated professionally and honestly with kindness and genuine care without exception each and every time. Your practice continues to create "WOW!" experiences for me even after all these years. You and your team should also be proud to know that I often mention your practice, it's caring atmosphere, technical innovations and patient/customer amenities as an example of how to delight customers year after year. An office is just chairs, computers and fixtures until a team of people decide to make it something more. You and your people do an exceptional job making your office a friendly, caring, safe and comfortable place. Thanks, Jennifer & Jennifer, and Jean Marie, Sage, Sally and Dr. Flax. You've given your patients something to smile about! Sincerely, Tom Breazale |
